Question: tried to trade in my car and the dealer said they could not find my loan through santander. Checked all three and lo and behold it's not on there. I called and asked why and they stated that due to the SCRA (servicemen's civil relief act) they would not report any positive or negative information while I'm active duty. I asked them why, and they stated "how would it look if we are repossesing cars of soldiers fighting overseas?" I told them, I've made all my payments on time for THREE years!!! they replied, you can take your payment history in and the financial department should take that." Guess what...they don't. Anyway I talked to the AFRC, and they said while the SCRA covers reposessions, but it has nothing to do with reporting, and they have never heard of a company not reporting. They (Santander) even sent me correspondence saying I was covered under the SCRA act of 2004. (it's actually the SCRA of 2009!) I called today and they said they wouldn't report that I had paid the loan off until after I leave the military which is in 5 1/2 years!!! (I have two years left to pay on it) So what do I do? The thought has crossed my mind to not even pay for it anymore, since they don't report...do I have options or am I stuck?? I'm trying to clean up my credit so I can relax and not struggle during retirement.
