Your results may be different, but I've been waging a battle against AES for 2 years now and I have had absolutely no luck. I HATE AES with a passion!!!
Since they are only a servicer of student loans and not an actual owner of any student loans, they will always cop out by saying "we are just a serviucer and have to report per our agreement with the loan holder" and then the loan holder will tell you "AES handles all of our loann servicing and credit reporting so you have to speak with them." After dozens and dozens of letters and calls to both AES and the actual loan holders, I have given up. It's circular and frustrating.
In response to the previous poster's comment saying that AES told him/her they would delete, that has not been the case for me. I was never told that, but my lates are older than 2 years and the lates were not deleted. I have a feeling AES was either being dishonest when they told the previous poster that or the person he/she talked to simply had no idea whay they were talking about. I would love to hear an update though!
Mid-2010 Starting Scores: FAKO EQ 476 FAKO EX 506 FICO TU98 575
July 2017 Current Scores: Approx 710 (waiting for official updates)
