Shouldnt tell them to delete it. It's not legal and apparently they get in trouble for it. However it's not against FTC rules for them just not to report it. That's what i asked Sallie mae to do. It's comes up on your report as not reported. No lates , no payments just - Not Reported.
I get where your coming from because it sucks that its on your CR at all.. but honestly they aren't going to go out of their way to help you... Think about it.. if you cant get a loan from another instituion because they are on your CR.. then where are you likely to return to? THEM! again, i see your frustration but unfortunately, they dont look like they are going to budge one bit..
I'm not certain that you'll gain much from deleting them -- since they are all paid on time and have no lates, you might be better off keeping them around. They are helping your AAoA. I don't think the FICO score ding for consumer finance is really all that significant.