The short story is I have an old Best Buy card that was charged off due to a billing error. I fought the billing error and eventually the card was charged off. The account was sold off to Arrow Financial Services which I paid but shortly after went out of business. I do not show any collection agencies reporting this as being owed, only the original HSBC/Capital One showing it as a charge off. I have contacted HSBC/Cap1 and the response from them is I need to take it up with the account owner, which if I paid Arrow and they are no longer in business I am at a loss as to how to get this changed to paid in full.
Anyone seen this scenario before? Thank you for your time in advance.
