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Agreed-upon removal isn't happening

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Bratbaby
Contributor

Agreed-upon removal isn't happening

Hi
I had a 30-day late on an account I've had since October of 2010 in July of 2012. It happened when my husband and I got a joint account and the automatic payment wires got crossed. I spoke with the creditor on 12/31/13 and they agreed to remove it. I know it can take 30-45 days for the bureaus to update, but nothing has happened. Who should I call, the creditor or each bureau? Shouldn't that payment be removed by now?
Thanks for any input! I never knew how little I knew until I joined myFICO!
Message 1 of 4
3 REPLIES 3
-Wade-
Valued Contributor

Re: Agreed-upon removal isn't happening


@Bratbaby wrote:
Hi
I had a 30-day late on an account I've had since October of 2010 in July of 2012. It happened when my husband and I got a joint account and the automatic payment wires got crossed. I spoke with the creditor on 12/31/13 and they agreed to remove it. I know it can take 30-45 days for the bureaus to update, but nothing has happened. Who should I call, the creditor or each bureau? Shouldn't that payment be removed by now?
Thanks for any input! I never knew how little I knew until I joined myFICO!

You need to call the creditor . Let us know what they say! Also welcome to the myFico forums Smiley Happy

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Message 2 of 4
coldnmn
Mega Contributor

Re: Agreed-upon removal isn't happening


@Wade64 wrote:

@Bratbaby wrote:
Hi
I had a 30-day late on an account I've had since October of 2010 in July of 2012. It happened when my husband and I got a joint account and the automatic payment wires got crossed. I spoke with the creditor on 12/31/13 and they agreed to remove it. I know it can take 30-45 days for the bureaus to update, but nothing has happened. Who should I call, the creditor or each bureau? Shouldn't that payment be removed by now?
Thanks for any input! I never knew how little I knew until I joined myFICO!

You need to call the creditor . Let us know what they say! Also welcome to the myFico forums Smiley Happy


+1 the first step it also may take a little more time. But it could be someone dropped the ball during the new years holiday.

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Message 3 of 4
Bratbaby
Contributor

Re: Agreed-upon removal isn't happening

Thank you so much. I'll call the creditor today.
Message 4 of 4
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