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04-23-2012 08:51 AM
So apparently now I am trying to assist the family with their repair....
1 old sprint account for 226.00
sold to one company opened 7/2009
showing charged off no balance or past due
then sold to another on 1/2010
showing charged off or collection
but still shows balance
sold again in 8/2011
charged off or collection
experian showing balance owed
transunion shows no balance
sold again to undisclosed collection agency just shows collection as the account name which I assume is the one above as same time bought
chargeoff or collection no past due or balance
where or how would I start with this?
04-23-2012 09:21 AM
1. Is there an address for the new collection agency? A phone number?
2. Has the family member received a collection letter?
3. Is the money really owed?
4. Will the family member contact Sprint and pay them directly?
04-23-2012 10:07 AM
1. Is there an address for the new collection agency? A phone number? - there is no new collection agency it shows last date of selling 8/2011- for enhanced recovery collection. claims different either chargeoff or not charged off depending on the credit reports.
2. Has the family member received a collection letter?- no recent collection letters
3. Is the money really owed?- well depends on who you want to believe... Contract was cancelled before, but the CSR's name who was written down can not recollect the conversation yet Sprint does have a record of her speaking to my sister.
4. Will the family member contact Sprint and pay them directly?- she will call sprint directly since it is still within the SOL, but if Sprint says no, will this re-awaken the debt?
04-23-2012 08:05 PM
1. Have sis send a letter (DV) to the last known CA that you have an address for.
2. Understandable that the CSR may not remember sis specifically, but don't all calls get tape recorded? Ask a manager/supervisor to either provide sis with a hard copy of the phone conversation where she cancelled the contract on xx/xx/2009 with CSR xxx OR remove the tradeline, cancel the CA, write a letter stating there is zero monies owed.
04-23-2012 08:31 PM
I am having trouble understanding the scenario....
I get lost after the OC charged-off the debt, sold it, and reported a $0 balance due. That was proper, and makes sense.
The charge-off is kinda immaterial to the scenario, other than the fact that it was reported by the OC.
If the OC sold the debt, they would have been done with it. Was it the OC who then reported a balance due?
If they sold it, they have no more debt to report.... it should remain as $0.
The amount charged-off would still appear in the OC reporting, but not a debt balance due.
Who is reporting all of these different balances, and what do the balances refer to?
How do you know, from your CR, that the debt was sold, then resold, etc?
04-24-2012 03:58 AM
|WEST ASSET MANAGEMENT|
Account Status: Monthly Payment:-
Payment Status:Chargeoff or Collection
Payment Status:Chargeoff or Collection
|ENHANCED RECOVERY CO L||ENHANCRCVRCO|
-Payment Status:Chargeoff or Collection
Chargeoff or CollectionComments: Placed for collection
Payment Status:Chargeoff or Collection
This is how it appears.
Sprint was never on her CR, so never reported by OC
The 226.00 was the contract fee
04-24-2012 05:06 AM
The way I always start is knowing what the DoFD on the OC account.
Then find out if this account is within or passed the states SOL.
Just remember, SOL has nothing to do with CR's.
It's the time peroid a Creditor can sue and win.
04-24-2012 05:43 AM - edited 04-24-2012 05:50 AM
Thanks for the CR data... it helps understand, and I agree, it does not add up.....
First, dont assume that just because a collection reports, the debt collector has purchased/owns the debt. It could be just a collection referral.
Looking at the reports, I see a first debt collector (Receivable Mgmt) reporting in 7/2006, and still showing their collection open with $226 under collection.
I then see a second debt collector (West Asset) reporting a collection on 1/2010, showing a balance under collection of $226.
Up to that point, it could all be accurate reporting. If debt collector 1 purchased the debt, and debt collector 2 is just their assigned agent, both the owner and their assigned debt collector could report the same debt, one as the owner, the other as the amount they are collecting.
But it all falls apart in my mind when debt collector 3 (Enhanced Recov.) also reported an open collection, with the same $226 bal.
If debt collector 1 owns the debt, and has now hired a new debt collector as their agent, debt collector 2 should have reported closing their collection, with a $0 balance under their collection authority.
With all three now reporting the debt, only one can be the owner, and only one active collection assignment should be showing.
It looks to me that the real problem is failure to update the current balance authorized as under collection as the ownership/assigned collection authority shifted.
Not a huge problem, as each can simply update their status. But it clearly is not accurate reporting.
A real mess......
My read would be that you arent wakening a sleeping giant. It looks as if no one is taking any real action, and the account is just being bartered about.
Just as confused as you are, they are apparently just as confused about who is doing what with respect to real collection of the debt.
Just make sure to timely DV each debt collector as they send dunning notice, and thus put a cease collector bar on each until such time as they decide to provide verification back from the OC.
04-24-2012 05:49 AM
Thank you. I figured the credit report would help
Should I DV them all and see what Sticks?
04-24-2012 05:52 AM
Yeah, I just modified my post to suggest just that.
They apparently dont know what they want to do, perchance because the OC is reluctant to provide verification to them.
DV would be my path....
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