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I have been trying to get them to verify their information with me for months, and they have yet to send any documention. Yet when I contacted the three reportin agencies they were able to verify the information. So after the agencies said they verified the information was correct I sent another letter to LVNV and nothing. I'm a little confused as to why they are not replying to me but are replying to the agencies. I live in California.
If you have multiple, documented, attempts of trying to request information that they have ignored, your next best step would be to reach out to CFPB or BBB and try to get results that way.