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I was telling a friend about this site, but she is embarrassed to publicly talk about this stuff, even though your name is not found here. She has a $12K balance on a repo. She has been disputing this because they cannot find the paperwork to prove what the car sold to prove out the deficiency. However, the SOL is still 7 months away from expiring and she started the dispute which puts her on their radar. She can afford to pay the entire amount if forced. But, has anyone done a PFD with Regions? I can't see paying the full amount without proof without at least getting them to agree to a PFD. Thoughts?
I recommend that she check with her state consumer affairs agency that regulates the requirments for repossession.
There are likely regs that require accounting to the consumer within certain periods after their disposal of the vehicle, thus informing of the net debt that remains.
Without such an accouting, the consumer cannot evaluate their obligation.