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6 weeks ago I stupidly contacted Lexington Law office. They gave me the speel and told me they did not charge until after the work, so I enrolled. I read reviews on the BBB that werent too good and also on this forum. I called them and said I wanted to cancel asap and wanted them to have nothing to do with my credit report. I called several days later and asked my status to check if I was dienrolled for sure and I was.. 5 weeks later I get 2 charges on my card: $99.95 and $19.95. I called and told them I was disenrolled and they said "you disenrolled 12 hours too late, so the charges are just." I am very frustrated and they have not behaved very professionally. Avoid them at all costs.
Yes, they suck! I cancelled them two weeks ago. They are so unprofessional and their work is crap! Six months and they only deleted one item off my Experian report. I've had better results disputing on my own!
They cannot charge for services that were not rendered. Did they do anything on your accounts?
(b) Payment in advance
This is part of the CROA, if any of this was violated, then you would have a case against them.
@trc1962 wrote:6 weeks ago I stupidly contacted Lexington Law office. They gave me the speel and told me they did not charge until after the work, so I enrolled. I read reviews on the BBB that werent too good and also on this forum. I called them and said I wanted to cancel asap and wanted them to have nothing to do with my credit report. I called several days later and asked my status to check if I was dienrolled for sure and I was.. 5 weeks later I get 2 charges on my card: $99.95 and $19.95. I called and told them I was disenrolled and they said "you disenrolled 12 hours too late, so the charges are just." I am very frustrated and they have not behaved very professionally. Avoid them at all costs.
I'm sorry to hear that. Hopefully, you've disputed the charges with your CCC or bank. I would also considering filing a complaint with the appropriate BBB and the FTC (they don't process individual complaints, but may be able to investigate on a grand scale).
Since they are, albeit nominally, a law firm, there is a body that oversees them. It's called the state bar - namely, the Utah State Bar. The practicing attorney is John C. Heath, Attorney at Law. You can contact the Utah State Bar here:
@trc1962 wrote:6 weeks ago I stupidly contacted Lexington Law office. They gave me the speel and told me they did not charge until after the work, so I enrolled. I read reviews on the BBB that werent too good and also on this forum. I called them and said I wanted to cancel asap and wanted them to have nothing to do with my credit report. I called several days later and asked my status to check if I was dienrolled for sure and I was.. 5 weeks later I get 2 charges on my card: $99.95 and $19.95. I called and told them I was disenrolled and they said "you disenrolled 12 hours too late, so the charges are just." I am very frustrated and they have not behaved very professionally. Avoid them at all costs.
Read my post here and keep it active. I'm trying to show everyone their slimy business practices so more people don't get scammed! :
http://ficoforums.myfico.com/t5/Rebuilding-Your-Credit/DO-NOT-USE-LEXINGTON-LAW-FIRM/td-p/3277310
@SOGGIE wrote:
In many cases, Lexington Law will resolve the matter by crediting the charge. If you canceled during a billing cycle, they can bill you at the end of the billing period. From what I understand, you have a short number of days to cancel the agreement. If you canceled after that period (4 weeks), they can bill you. I heard others report that they canceled after the grace period and LL credited their account. I would advise you to call them and explain your grievance. Good luck!
This is incorrect. They bill a month in advance. No matter what time of month you call you will at least be billed $99.95 unless you throw a fit for days.