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I filed complaints against Capital One for not correcting incorrect reporting on my account. They are now calling me non-stop. Should I call them back or let it work its way out with the BBB, Attornery General, and Consumer Protection Agencies?
@jm2908 wrote:I filed complaints against Capital One for not correcting incorrect reporting on my account. They are now calling me non-stop. Should I call them back or let it work its way out with the BBB, Attornery General, and Consumer Protection Agencies?
how long usually BBB FTC.....etc....respond your complain I file a complain in 23 of August and haven't heard anything from them
I filed about two weeks ago. I am receving calls from Capital One....not the agencies with whom I filed the complaints.
However, the BBB response time is supposed to be within 30 days.
What about FTC and such ,...?."
@jm2908 wrote:I filed complaints against Capital One for not correcting incorrect reporting on my account. They are now calling me non-stop. Should I call them back or let it work its way out with the BBB, Attornery General, and Consumer Protection Agencies?
You should talk to them and commit to nothing. Just like they do to you when you ask them for something. Certainly if you resolve it with the Attorney General and Consumer Protection Agency it will mean more for other consumers. They don't seem to do too well in lawsuits! And they have had a few.
They are also not too good with complaints. They don't rank too high.