@RobertEG wrote:
In my opinion, no.
Deletion based on payment of a debt is conttrary to CRA reporting policy.
Their agreement was part of a PFD negotiation, and the BBB complaint was based on that negotiation.
Asking them to delete would be asking them to treat the reporting in a manner contrary to their own policy.
It might also jeopardize the debt collector's credit reporting agrement with the CRAs.
It would be resolvable via a breach of contract civil action.
I would not involve the CRAs in resolution of the matter.
This is no longer true. I have talked to many U.S. reps from all three CRA's. In TU's case, I told them it was an agreement, but I was supposed to dispute. TU asked for date and name of agent, gone in one week. EQ and EX are aware of these agreements. The collector can remove an account for any reason. It's places like PRA, etc, that cause this confusion.
It costs money to remove an item, just like it costs money to place an item. Argon told me (since debt was old, and I was paying in full plus fees) that they would waive the CRA removal fee. RCI told me to just dispute, since they would not fight (and they lived up to word, but only made little money, since I did not owe many of the debts). NCO was just so dang friendly. NONE of the CRA's had a problem with these early removals. Others got bunked due to law, or misrepresentation of data.
Collectors under the Sherman Group, PRA, and Midland, use that excuse because the large amounts of deletions would cut into profits, and these guys are publicly traded, vs the mom and pop collectors I dealt with. Took CFPB and continued fdcpa violations to get PRA out of there, account closed, and no more selling.
The CRA's do not care, they make more money if it's removed, after it was placed (bet PRA and Midland get pretty good deals, but their contracts are not only for reporting, but also repayment, judgement success, skip tracing, et al). What we miss here, Robert, is there is no law saying an item can not be removed. In fact, consumer laws are changing for the better, if paid, removal soon or almost instantaneous in some states.
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