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So you 2 charge-offs with Capital One? Any others, or any other collections? How much do you owe?
How long would it take you to come up with the funds to pay them off? Assuming that wouldn't take too long, I'd save up then call and see if they will do a PFD. You could aslo send a request via snail mail. Some folks on here would probably recomment that over calling, though I'd just call. Be prepared to pay immediately if they agree to PFD.
Who is currently reporting to a CRA?
Did the creditor sell the debt to the debt collector, or did they only assign collection authority to the debt collector, and they still own the debt?