This came across my desk - edited part of an email from the CFPB. Might be helpful ...
these resources can help. Find out how to write a debt collector about a debt or dispute with action letters from the CFPB.
The CFPB has action letters that can help you get valuable information about claims made against you or how to protect yourself from abusive or unwanted collection activities.
Office of Consumer Engagement
Consumer Financial Protection Bureau
