CRA ignoring my dispute request

[randaljon]

TransUnion and Experian both list a charged-off credit card on my reports. They list the account as Balance $1787, PAST DUE $1787

I have disputed but came back "verified".

I then disputed with the Creditor and they sent me documentation that the Balance is $0 and Past Due is $0.

I sent this documentation to both CRAs. The reinvestigation came back "verified" and updated, but same Balance of $1787, past due $1787.

They are ignoring the documentation.

What step should I take now? I already filed 2 BBB complaints.

[guiness56]

The OC may need to update with the CRAs. 

If that doesn't work, you can always take them to small claims court.