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Hello, I keep reading about the live chat for Capital One. How do I contact them using the chat line? I can't find a link.
As always, I thank you all.
log in, contact us, scroll down
Doesn't work for some people, me included. There is just a blank space where the chat option should be.
All I could get from Cap One regarding the chat function is "call us at ... and we'd be happy to assist you"
I can't use th chat function from my IPad, but I can from my laptop. I think it's a mobile vs. pc thing.
No, mine doesn't work on a PC. Tried several browsers, pop-ups are enabled, it's just a blank space instead of "chat". I'll have to call Cap One, they gave me two phone numbers, one for tech support to talk about the chat feature issue, second - their usual customer support number to actually try to resolve what I wanted to do through chat. Getting sick of Cap One...
You should be able to obtain the chat from Services, more (drop down), and Contact Us will have call or chat in real time.
I tried everything, no chat.
Maybe they don't care for customers with secured CC