Cap One still showing balance

[Anonymous]

I had two credit cards with Capitol One when I was in the service.  On one overseas deployment the bank screwed up my automatic payments I had set up and started sending them all over the place.  Needless to say once I was back I began engaging into a battle with Capitol One to get all the late fees during this time off.  I had an original balance of just a few hundred dollars and after just three months of this chaos they wanted well over $3,000.00.  I ended up settling with them for $600.00 recently, which is still twice as much as the original balance, but this battle has been going on for years.  I settled through a lawyer that represented Capitol One and I have the settlement letter.  I pulled my credit report and Capitol one was reporting a balance owed of $1,500 so I disputed, now they corrected the balance to $900.00 and listed it as a charge off.  I'm assuming this would be the $1,500 - the $600 I settled with, but why would they still report a balance?  Isn't if it is settled it should say that and not report a balance?  What should be my next step?

[LIGHTNIN]

Hi johnsonj, welcome to the forums,

Does it says anywhere in your settlement letter-------considered paid in full ?  or something close to that. 

[AndySoCal]

The way it should report is the account status of charge off with a comment of something to the affect account legally paid for less than full balance.

[QueenBean]

The balance should be $0 and status CO.  the notes should indicate that the account was settled for less than the amount owed. 

 It took a couple of months for my settlements to report properly.  If they don't, I would contact the law firm who handled your settlement.

[Anonymous]

Thanks I will try to do that.  I hate talking to the law firm.  Can't believe these messes over a few hundred bucks.