Sent a email to the CEO requesting GW removal of late payments. Received a phone call today saying they don't do that, they report accurately, blah blah... How long should I wait to resend the email and hope to get someone more helpful?
I would suggest a written letter sent thru the mail to the office of the CEO at 1 a month or every other month. Cap1 is going to be tough but at some point they typically will give in, the older the account or problem is the better.
