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Hello Everyone,
I am a long time observer, but first time poster. I am seeking the community's experience in helping me remove my final negative account from my credit report. I apologize ahead of time if I mix up the terminology (I am still in the learning phase).
Back in 2008 I opened a capital one unsecured credit card and I defaulted on payment (the reports show lates of 30/90/120/120). Eventually, the account went into collections. Around 2009 I was able to regroup and get my finances together. I was unfamiliar with the credit process so I reached out to capital one and made a payment. (I cannot remember if I settled on an amount or if I paid the full amount).
On my credit reports, all three credit bureaus have different information about the payment. Transunion says Paid for full amount, Experian says settled for full or less, and Experian does not have a comment. Aside from the payment comment everything else is correct on the reports.
Area I need assistance:
I have reached out to capital one requesting a goodwill removal since I paid the account and it is close to the 7 year mark (experian says it will be removed in august 2016, I am assuming the rest will do the same in august). Sadly, the rep I spoke to on the phone would not help and said capital one does not remove accounts. I hung up, called back and requested a dispute specialist. Unfortunately, the dispute specialist was not able to help me even though the account was paid and it is close to the drop of date. She said it cannot be done and it is against the law to remove.
1) Now that I have reached out to a representative and a dispute specialist and was turned down what else can I do to remove the old account? (last option would be to wait till august and see if all three credit bureaus remove the account)
2) Lately I have read some posts from members writing goodwill letters to the CEO/executive team and have success. Would someone please send me the email? I have not tried that.
Send a GW email begging for forgiveness to the Executive office of the CEO. Search google for "Capital One CEO" and you will find it. Front line CSR or dispute reps WILL NOT help you get it deleted.. Disputing it will piss them off and may ruin your chance of a GW deletion.
Thanks Donny. I will go ahead and do that. I was worried about using the email from google since some people were saying it was a fake account. Glad to know it is not a fake email. I'll work on writing and sending the email on my lunch break.
It's not a fake email me. If you want, PM me and I will confirm it for you.
Awesome. PM sent
If all else fails and you really need the credit boost for some good reason, you can start calling the bureaus and asking for early exclusion. I've seen that TU supposedly will do this as early as 6 months, but also that it takes a supervisor. I have no experience with that yet, because I'm allowing a dispute on the timeline of the debt to go through first. Anyway, YMMV.
If your date of first deliquency was in 2009 it will fall off this year no?
Thanks truthyfalsey. Today I sent a goodwill letter to the CEO (thank you donny for the help). I am going to wait a few days and see if someone replies with a yes or no. Would you recommend I wait till Monday before I call the bureaus? Or can I start calling as I wait for capital one to reply?
Yep, the account will reach the 7 year mark this year. I'm assuming it'll automatically be dropped. I am not sure if it will drop in August or November. I am trying to purchase my first home so I'm working with the banks now. I was not expecting to find a home I wanted so soon (I got lucky). If it were not because of the home I would have waited till the account fell off the report by itself.