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Total CL: $321.7k | UTL: 2% | AAoA: 7.0yrs | Baddies: 0 | Other: Lease, Loan, *No Mortgage, All Inq's from Jun '20 Car Shopping |
It is 100% the wrong lender.....
@RM21 wrote:
I'm not 100% certain, but Cap1 may be the lender that it is recently known that the EO put measures in place to where they do not take or answer these kinds of requests anymore on the EO side. Pretty much meaning, you are left to deal with the normal CS agents.
Someone please correct me if I'm referring to the wrong lender.
If it is not them, It's Citi.
OP, Google CEO of Capital One Bank email address. Send email with your request along with your address and phone number and someone from the EO will most likely call you.
Capital One can be very forgiving.
People who respond and give advice should not if there is any uncertainty in the advice your giving.