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I had an account with Capital One that was charged off in 2012. The account has been paid since then. I'm trying to get the late payments goodwill'ed away to be able to apply for a mortgage. I called them today, and was told over and over that they cannot access the account without me providing the last 4 digits of the account number. That's all fine and good, except that I don't have anything with the account number on it anymore. The account number minus the last 4 digits are on my CR's. So frustrating! Any ideas?
Can't they look you up with your SS#?
test
I know, right? Trust me, I asked over and over and over again. Nope, we need the last four digits. So frustrating!