Rebuilding Your Credit

[Viper786]

I emailed the CEO of Capital One with a GW letter and get the following letter in the mail today:

"Thank you for being a loyal customer, blah blah. 

Regrettable, pursuant to the Fair Credit Reporting Act, we are required to report accurate information regarding your account to the credit reporting agencies for a period of up to 7 years from the date of last activity. Our records indicate we are accuratley reporting your account to the credit reporting agencies; therefore, we are unable to honor your request to alter this information."

So am I out of luck? is there anything else I can do?

[JuJuBee84]

I received the same canned response from them. They also stated they would not respond to any more requests. I feel like I have hit a road block, but its not in my nature to give up so I am going to keep at it!

[Student_Loans_Kill]

Collection Accounts: A collection account remains for 7 years from the initial missed payment that led to the collection. So the CEO doesn't know the law?

[KillBillFan12]

Same thing happened to me. You might want to try and call one of the Retention Specialists and speak to someone. Might get someone in a particularly generous mood that day. I for one just don't take rejection well so I haven't gone that route.

Are you GW'ing a late payment or a CO?

[Viper786]

I'm trying to GW a 30 day late. I have perfect history on that card besides that one 30 day late.

[915westtexas]

I am in same boat with 1 30 day late...keep us updated please..I am also not having much luck but not giving up

[Mustanglvr2006]

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Viper786 wrote:

I emailed the CEO of Capital One with a GW letter and get the following letter in the mail today:

"Thank you for being a loyal customer, blah blah. 

Regrettable, pursuant to the Fair Credit Reporting Act, we are required to report accurate information regarding your account to the credit reporting agencies for a period of up to 7 years from the date of last activity. Our records indicate we are accuratley reporting your account to the credit reporting agencies; therefore, we are unable to honor your request to alter this information."

So am I out of luck? is there anything else I can do?

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I'm sorry to hear that Viper, what a bummer, the only other thing I can think of is to call back the Exe Office number you used, and either try speaking with a different rep or get the address to the Exe Office, and send them one GW letter a month until they either tell you to stop sending letters or if they just stop responding to you.

I'm no expert by any means, maybe a more experienced Member than myself will chime in and give you better advice.

[JoeyBagadonuts24]

"Collection Accounts: A collection account remains for 7 years from the initial missed payment that led to the collection. So the CEO doesn't know the law?"

If you re-read what the Exec said, he said "last activity", which usually means last payment.

[dharalex]

I had one removed this month. I think sometimes keeping things simple like using the address on the cr, regular mail, and a straight up request without a long, detailed letter may go further than I thought. I used a credit repair agency, but that only had the info I gave them...and their letter sucked as far as content and grammar went. But they were successful and I wasn't. So morale of the story- o back to keeping it simple, don't give up!