cancel
Showing results for 
Search instead for 
Did you mean: 

Capital one GW email denied :(

Regular Contributor

Capital one GW email denied :(

Just got a call back after emailing the executive office for a gw adjustment. And no luck. Was told that everything is reporting correctly and it is against the law to report false information... Also got a letter back after snail mailing a gw letter to their UT address stating that everything was reporting correctly blah blah blah. Seems like Cap1 isn't not willing to budge on removing my lates. Any suggestions? It feels like I've done everything under the sun- emails, phone calls, snail mail, chat... Starting to feel slightly discouraged.
6 REPLIES
Regular Contributor

Re: Capital one GW email denied :(

This has also been my experience with them.  I won't give up though...

Amex Green Amex Gold Delta Rewards Discover IT CU Rewards Visa Closed on my new home 5/2013!

Highlighted
Regular Contributor

Re: Capital one GW email denied :(

I don't want to give up either... Just a bit discouraging. Ill be sending out another round tomorrow.

Does anyone have any suggestions? Any keywords I should try? In my letters I say that I love capital one and recommend them to my family and friends... Yada yada.. Just basically giving and ego boost. Nothing seems to work!
Valued Contributor

Re: Capital one GW email denied :(


alexak wrote:
I don't want to give up either... Just a bit discouraging. Ill be sending out another round tomorrow.

Does anyone have any suggestions? Any keywords I should try? In my letters I say that I love capital one and recommend them to my family and friends... Yada yada.. Just basically giving and ego boost. Nothing seems to work!

I would definitely write them again but send via US Mail. In the letter I would state:

 

The circumstances of why were delinquent and that you paid the debt off (unexpected job lay of, illness, etc.)

Mention that positive reaging is legal and there are guidelines by the FFIEC on positive reaging.

Also mention that you would like the opportunity to reestablish a relationship with Cap One.

 

 

Regular Contributor

Re: Capital one GW email denied :(

Would you mind PMing me the contact info u used for Cap1? Thanks!

Starting Score: 475
Current Score: 649
Goal Score: 690


Take the myFICO Fitness Challenge
New Contributor

Re: Capital one GW email denied :(

I would be interested in the address as well.  I have been GWing them since Jan and the same letter (different) date keeps being sent saying they are reporting accurately.

New Member

Re: Capital one GW email denied :(


alexak wrote:
Just got a call back after emailing the executive office for a gw adjustment. And no luck. Was told that everything is reporting correctly and it is against the law to report false information... Also got a letter back after snail mailing a gw letter to their UT address stating that everything was reporting correctly blah blah blah. Seems like Cap1 isn't not willing to budge on removing my lates. Any suggestions? It feels like I've done everything under the sun- emails, phone calls, snail mail, chat... Starting to feel slightly discouraged.

Mind if i ask who signed the letter they sent you?