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Capitol One Woes

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cricketsarge
Established Member

Capitol One Woes

I have had a Capitol One Card for several years. Two years ago I took a constructive discharge from my job. This left me unable to pay my bills. My Cpitol One Card had an insurance thing on it. I applied for the benefit. They paid my bill for six months. After the six months, I started to pay on my own, and have continued paying this bill on time, eventhough I have other bills in arears.

 

Capitol one has on my account "this account is restricted". I called them. The non-elglish proficient person said they closed my account. I argued the point, because this is insane. CThe "this account is restricted" still appears on my account on their web site which is where I pay. I pulled my credit report, and it shows still open and showing regular payments.

 

Can anyone tell me what is going on here, because I can never get anyone from them that can tell me.

 

Thanks!

Message 1 of 4
3 REPLIES 3
Shogun
Moderator Emeritus

Re: Capitol One Woes

You should contact the EO and ask them the status of your account, and if they can remove the restriction.

Starting Score: 504
July 2013 score:
EQ FICO 819, TU08 778, EX "806 lender pull 07/26/2013
Goal Score: All Scores 760+, Newest goal 800+
Take the myFICO Fitness Challenge

Current scores after adding $81K in CLs and 2 new cars since July 2013
EQ:809 TU 777 EX 790 Now it's just garden time!

June 2017 update: All scores over 820, just pure gardening now.
Message 2 of 4
cricketsarge
Established Member

Re: Capitol One Woes

What is an EO? I looked on the abbreviation list and still do not have a clue.

Message 3 of 4
Shogun
Moderator Emeritus

Re: Capitol One Woes

EO=Executive Office.  They seem to be the only ones at Cap1 that can actually get anything done.  Google them.

Starting Score: 504
July 2013 score:
EQ FICO 819, TU08 778, EX "806 lender pull 07/26/2013
Goal Score: All Scores 760+, Newest goal 800+
Take the myFICO Fitness Challenge

Current scores after adding $81K in CLs and 2 new cars since July 2013
EQ:809 TU 777 EX 790 Now it's just garden time!

June 2017 update: All scores over 820, just pure gardening now.
Message 4 of 4
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