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I recently filed a BBB with EOS CCA. They responded with this statement in the message "The account remains open in active collections in a temporary cease communications status."
What exactly does this mean?
Did you send them a cease and desist letter by any chance?
Nothing.
Other than asking for validation of debt.
A request for debt validation, if timely, invokes an automatice cease collection bar on the debt collector until such time as they choose to provide the requested debt validation
A cease collection bar is more comprehensive than a cease communication letter under FDCPA 805(c).
It means that they have not yet provided debt verification, and thus can have no communication with the consumer.
+1 @ RobertEG, DV letter puts a bar on them from communicating with you and stop all collection activities until it is verified!!