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sounds like what capital one does to people. yes they can do it. its probably costing you about 50 points on your fico score. only thing you can do is pay them usually. never hurts to ask them to delete it in exchange for paying. also, after you pay, you can always write them lots of good will letters aasking for deletion.
Reporting of a charge-off is a statement by the creditor that they have taken an accounting measure of moving a debt that is delinquent at the time of the charge-off from the receivable asset column in their accounting ledger to the bad debt column.
Taking of a charge-off does not remove continued obligation of the consumer for the entire debt, and does not end its delinquency status.
Many creditors will cease reporting of continued monthly delinquencies after a CO, and thereafter report the current status as charged-off, which by definition is a delinquency current status. However, they can continue to report the level of monthly delinquency as the updated current status. It is their option.
If the consumer pays a debt that has been previously charged-off, the reporting of the CO remains under the payment history profile, and is additionally retained in a code called the Payment Rating. The Current Status of a paid account will no longer show a delinquency status, but the CO is still retained and affects scoring.
Paying of the debt does not remove the impact of reporting of a CO, but it thereafter prevents the current status from being updated as a continued delinquency status.
Update of current status to show continued delinquency does affect scoring. Paying ceases that updating.
Removal of the impact of a reported CO requires either that the CO pass its exclusion date of no later than 7 years plus 180 days from the DOFD, or that the creditor decides to voluntarily delete that reporting prior to its exclusion date.