Finally dawned on me today. Been sending GW letter after letter to every Chase auto/Subaru finance address I could find over the past year to get a 60 day late and a couple 30 day lates removed. With Chase being such a large company, it dawned on me today...there has to be a Chase Auto Loan CEO out there. Someone higher up the the VP I was dealing with at Subaru Finance. Sure enough, I found someone.
She recieved a wonderful email today about getting my 60 and 2 30 day lates removed. Hopefully a quick response will come tomorrow.
Edit: personal names...
Denver, do you have an email address for her? Can you PM it to me?