First of all I want to say a special thank you to 'mstee' for sharing her Chase experience, and to everyone else that makes this forum go 'round!
I started about a year and a half ago checking into my credit situation and paid off a number of things that were showing on my CR's. I had no idea about Good Wills, Pay for deletion, Debt verification or any of the good information this site provides, so I ended up just paying off all the collections that were on my credit without getting the benefit of having any of them removed (and several of the CA accounts still show the full balance owed, like I haven't paid them...would love to get the removed!!!)
The WORST baddie was a maxed out WAMU/Chase credit card that was charged off in early 2009. It was sold to a CA, who I then settled with for 50% of the balance in January 2010 (I spent my Income tax check to do it!) It soon was not showing on my CR from the CA, but Chase was faithful in keeping it alive!
After reading about GW letters and reading mstee's post about her success with Chase I decided to give it a try, and boy am I glad I did! I sent an email on Friday to the CEO of Chase and on Monday a very kind lady called me back and told me that she was sorry, but there was nothing she could do for me and that they were obligated to report to the angencies the way the account stood. My heart was already sinking, because I have read from several of you that your GW letters were denied and that this was a standard "No". However, just as I was ready to hang up the phone and began pouting I heard her say something about the "balance on the account" My ears perked up and I began to go into an in depth explanation about how I had "Paid" the card off through the Collection agency and that there was no balance. She told me "she would look into and get back with me.
Yesterday, She called me back and said that after researching the account she found that I had in fact paid it off (no mention of the 50% settlement) and that Chase would be happy to ask the CRA's to remove this account. She also told me she would mail me this is writing as well...Wooo-Hooo!!!
I guess the moral of this story for some is GW letters may be rejected by someone that doesn't have all the facts of your situation...Try, try again!!! 
If you dont mind, could I have your contact as well?
Starting Score: 06/2011 505 EX 523 Lender Pulled
I have a Chase Card that has been closed for over a year now. I am on a payment plan with them for the balance owed. When I agreed to the payment plan, Chase agreed to reage my credit file with them. I am currently showing paying current, but I want to know if I should request that the account be removed once its paid in full since I was late 120 days before the account was closed. The account is one my oldest accounts from 2005. My credit file is only about 8 years old.
So guys I resent another goodwill letter to Chase this week and I just received a call from the Executive office.
The lady informed me that they could not remove the late marks from my credit file, but they would be willing to delete the entire account once the balance is reported as $0. Anyone have any idea how the deletion would help my score or credit file.