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I have a citibank student loan that was transferred to Navient and then I consolidated with fedloan. It has one 30 day late that should drop off next year. However, it's reporting as "Credit line closed / not paying as agreed", which is not what happened. What do I do?
@haleyjen wrote:I have a citibank student loan that was transferred to Navient and then I consolidated with fedloan. It has one 30 day late that should drop off next year. However, it's reporting as "Credit line closed / not paying as agreed", which is not what happened. What do I do?
I would contact the reporting creditor with a direct dispute.
http://ficoforums.myfico.com/t5/Rebuilding-Your-Credit/Direct-dispute/td-p/2309095
Will give it a shot - thank you!
@haleyjen wrote:I have a citibank student loan that was transferred to Navient and then I consolidated with fedloan. It has one 30 day late that should drop off next year. However, it's reporting as "Credit line closed / not paying as agreed", which is not what happened. What do I do?
ACS is doing the same thing to me and has refused to alter them. I found other errors in the reporting that they have refused to correct and have filed a complaint with the CFPB.
I hope you have better luck.