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I would not wait on their terms, timetable, or promises.
Send them a direct dispute under FCRA 623(a)(8), and put them under a statutory 30-day period to complete their investigation and report back direclty to you.
They are required, if they cannot verify the accuracy, to promptly delete the inaccurate reporting.
@UpmyscoreinFL wrote:
I do have an attorney I am in the process of getting my credit report too. I have to refax it again tomorrow. I will have her do that for me. I get free legal services through my employer so we are going to go through my reports and I am going to decide what to have her deal with for me and what I want to do onl my own. I did have success with one gw letter to delete a paid collection but citibank has been a nightmare. Especially since I know this one is wrong.
Stories like this almost make me glad I didn't get the Citi Forward card I applied for yesterday.