Collection still marked "disputed" after dispute closed?

[Anonymous]

I disputed a very old (8 years) Pinnacle account with Experian at the end of last month. I received a letter in the mail saying they were done with their investigation, a few weeks ago. However, when I pull my report from TC it still shows as disputed......should I assume that Pinnacle did not verify? Maybe they forgot to remove the notes? All the other CRA deleted it.........due to being past the CR time frame.

What should my next step be? It is under the 30 days, but they said they were done with the investigation.

[Anonymous]

What's the exact wording? I've previously disputed accounts and it's said "customer disputed" or something, but it's all past tense.

[Anonymous]

"Customer disputed account - reported by subscriber"

I would think they would take that down, since they have deemed it legit (even though it it past CR time frame).

[Anonymous]

It's going to stick, but no worries, it's not hurting anything.