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So I sent out goodwill letters to comentiy bank for Victoria's Secret, Express, Lane Bryant, HSN, West Elm and American Signature Furniture. The only one that agreed to remove the 30 day late was Lane Bryant. The others sent back a letter saying we checked and the info reported is correct we are not going to remove any of the fees. So I sent out the letters again hoping to get someone new that may remove the payments. I sent the letters to both the individual addresses and the main comenity address. I received a letter back today from HSN telling me that they have received my new letter, but because the content of the information is no different than the other letter I sent back, they would not be further investigating the matter. What should I do next any ideas or other contacts faxes, emails anything!!!! I suspect that I should be receiving more letters like this for the other accounts, but I'll keep my fingers crossed!!! Sorry for typos or spelling I am in a hurry.
Send them another one!