07-24-2009 04:30 PM
Hey all, trying to get some GW action on my side. About 3.5 years ago I went through a divorce, finances were in the toilet as a result and had about 6 30 day lates and 2 60 day lates on my ABN Amro Mortgage (later bought out by Citi Mortgage). I was able to prevent the house from foreclosing and paid the loan in full.
I'm just trying to get all the lates removed. I guess first off, does anyone know if Citi Mortgage is easy to GW or not? And secondly, does anyone have any contact info they would like to share that may be more effective than just sending letters after letters to people of no authority?
07-25-2009 10:28 AM
Well I called back in to Citi Mortgage today. Got the same crap from a normal rep I could barely understand, and kept requesting a manager. Once I got there I was told their dept had no ability to modify my account as it was paid already (she gave the impression she might be able to help someone with an active account).
She went on to say that if I wanted to invest the time I could write their account inquiry department, and there was a chance they could help me. Below is the information I was given, and I am posting in case someone searches and is looking for the same:
Attn: Account Inquires Dept
Citi Mortgage Inc
Attn: Research Services
PO Box 9438
Gaithersburg, MD 20898-9438
In both cases, put your account number on all pages and preferably also provide a phone number so that they may contact you with any questions.