Hello all! I have a collection account with Convergent Outsourcing for a Cox bill from last year (sidenote: I absolutely despise Cox!!! Their name is exactly what they are!) for $721...I've called and asked if they would delete it from my CR if I paid the balance in full and they said they don't offer that option. Has anyone had any luck with getting them removed from CR?
I had an old Comcast bill with them. I just called and asked for PFD. They said once I paid they would remove the collection. I paid them and it was gone within a month