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I called trans union to dispute a inquiry which was kay store credit card and a chase credit card before hanging up the informed me it may take about 30 days to dispute it. Well soon after hanging up the phone i realized i did apply for a kays store card that i didn't activate and i remembered i also had a chase card that had been closed. Well i called trans union back and told them i made a mistake and wanted to cancel my dispute with the credit card agencies. Trans union informed me that i can't do cancel by phone it must be in writting. So the next day i faxed them a detailed letter why i wanted them to cancel the dispute. I faxed them all information needed. Well a week later Trans union sends me a letter stating the two challenges kays credit card and Chase credit card has been removed from credit report. I called Trans Union and explain to them that was a mistake that I have faxed information stating that I was responsible for the accounts and they said they can not help me put those two inquries back on my credit report once it has been removed. I even tried to call the department stores Kays and Chase so they can report my account back to the credit agencies but they said they cannot do that once the account has been challenged and deleted. I worked really hard to get my credit score where it was sitting at 780 and now it has dropped 16 points because of what Trans union did. Those two INQUIRIES really helped my credit score but now that they have been removed my credit score drop 16 points.
Can you please help me? I feel like it isn't my fault because I did what TransUnion asked me to do and they still deleted those entries from my credit report.(Mod Cut-Please do not post personal info in the public forums)
Thank you!