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no, I didn't talk to anyone. I submitted my whole story online on ACA's website including printouts of my receipts when I paid Cox directly. ACA followed up with me really quickly.
It was removed from my credit after I filed the complaint with ACA.
Does ACA remove the marks once you pay Credit Control Corp? I just looked them up and I see the area to do an online complaint. Is this the area you all went to? Cox Cable and Credit Control Corp have made my life miserable for the last year. Neither of these people want to cooperate. It's like they intentionally want to ruin my credit. Not happy at all with either of them.
I recently (2 weeks ago) had a Cox/Credit Control Corp deletion with a simple email. I literally took about 2 hours after my email and everything was in motion and I was receiving an phone call from Cox with an apology and an email from Credit Control Corp with my deletion letter.
I typed up a long and threatening letter to Credit Control Corporation. I demanded they send me proof that I deserve the collections on my credit report. I also added that I never received a final bill. Within a couple weeks, all 6 (2 on each credit agency for the Box and the bill) collections were removed. I was not nice, and I didn't have to be. I told them I would take legal action if they didnt' respond to me within 30 days. You need to be assertive, not aggressive, when dealing with companies like Cox and CCC.
Can you PM me your contact info for Credit Control?