So I recently bought a home and they made me pay off all my collections. I called CMI and they indicated that $300 was unpaid service charges for Comcast Alexandria and the other $250 was for unreturned equipment. I knew I had returned the equipment, so they suggested I call Comcast. Comcast said my balance was $300 (approx.) and all my equipment had been returned. I paid the amount due to Comcast directly. CMI has now updated and shows an unpaid amount of $250. I called them to tell them this was an error and they must delete, as I don't owe them anything, and yet they couldn't even find my account. I originally disputed online and they showed updated with the $250 amount. So I sent a letter to the CRA's with the letter to comcast and copy of the certified check.
What are my options with this situation? I don't see it being deleted and yet, they can't even find my account. I am so frustrated with this.
Any help is appreciated!
Thanks!
04/01/10 - TU: 659 / EX: 648 / EQ: 601 (LO Scores)
2/25/10 - EQ 588 / EX 660 (LO) / TU 633
2/9/10 - EQ 567 / EX 585 / TU 601
1/12/09 - EQ 544 / EX 570 / TU 593
12/12/09 - EQ 536 / EX 555 / TU 582
11/13/09 - EQ 536 / EX 586 / TU 566
11/03/09 - EQ 540 / EX 544 / TU 574
07/18/06 - EQ 478
