I received this response from Credit One Bank after emailing them a goodwill letter, hopefully something good will come from it:
This office has received your request and is currently reviewing. We will provide you with a written response. We are unable to do so via email at this time.
If you have any questions during this review, please contact me at the telephone number listed below.
We are available from Monday through Friday, from 6:30 a.m. to 3:00 p.m. Pacific Time.
Thank you
Starting Score: 672 TU, 669 EQ, 659 EX FAKO(10/3/11)
Good Luck!! Not sure what your GW was for, but I mailed them a GW request to remove 2 late payments from 2011 and got a letter back declining to do so.
If you do have luck and get an actual contact instead of a general letter can you send me the contact info? all i had was a general address and not someone specifically
thanks and good luck 
I already PM'ed you for the email you used but I wanted to be sure I stayed updated on your success. Thanks and Congrats! Lets just hope that they give ya what you want
I will keep you updated and give you the email if mine is successful. Thanks!
Update: Tonight I received a voicemail from the person who responded to my email. She stated that after review of my file that their tradeline would be removed from all three credit bureaus and it would take a few days. woooooooohoooooooooo success!!
Congrats!!! Keeping my fingers crossed I get a call soon.
Thanks, I can't wait to see if my score will go up now Hopefully, it goes up some getting me closer to a triple 700 club
What email address did you use and what did you include in your Goodwill letter? I have had zero success sending goodwills letters to Credit One Bank via snail mail.
Starting Score: 528