Stick with them. You already took the biggest score hits. Dropping out now will just be taking a loss.
Unless, you are not confident that they can do what they say. In which case drop out now.
Ok so a few several months ago we decided to consolidate our debt and signed up with Freedom Debt Relief (FDR). I had the seen the suggestion from the Mint app I use. Now I’m not so sure it was the right move because of the requirement to stop paying on my credit cards. My scores took a hit as well as my wife. The other reason why our scores massive hits was that we had to short sale over homes. I was stationed overseas and our property manager screw us over and everything went downhill. So far FDR has helped us settled one card. Now they’re working on 3 other cards to combine the amount to settle it but we have at least 2 more to pay off. Should I stick with FDR and wait till they combine the 3 and settle with the card company? Then pull out of the program and start paying on the other ones so we can improve our scores? At our current rate with FDR, we will be “debt” free in Nov 2021. If we make additional payments it’ll move our timeline closer. We’ve made mistakes and life happened and we’re trying to find the best way to get out of debt sooner than later.
I wish you would have come here asking if you should have signed up with them in the first place. Many including me would have said stay away. They ruin ones score and use shady practices to try and get settlements for less. Often having you stop payments and tank your credit even worse. I’d say stop using them and throwing money away to them. But the damage is already done. I wish you good luck. And there are many articles in here how to fix your credit yourself. All it takes is hard work and time to recover. I’d try and do it yourself but I don’t know if you have the time and patience to tackle it after having this company do it’s thing so far.