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How do I read this thing? Don't even know where to start repairing!
Hello and welcome to the forums. That's why you came here, for help. Leave off any personal information, account numbers, name, etc. and post it on here. We will teach you the ins and outs of it.
Welcome to the forums!
I'd suggest reading the following:
Common Abbreviations
Credit Scoring 101 - great for knowing what is in your credit score and to see how your score is impacted.
What Steps Do I Take - great for learning the repair process.
and Example letters - PFDs, GWs, DVs, etc.