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Definitive Answer From CitiCards Regarding Goodwill removal

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Anonymous
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Definitive Answer From CitiCards Regarding Goodwill removal

First as always thanks to all the help from the forums.  Interesting development this afternoon.  After the back and forth with Citi EO found out their official status on deleting late Credit Card payments from Record.  The sweet EO service rep said that from now on as of Jan 1 2015, they will only consider a goodwill deletion of a late payment or charge off if the payment or charge off is 6 years old or older for a credit card account.  May not be set in stone but she said they are coming under a lot of heat becuase people are trying to good will too many things and the credit cureas are auditing companies who delete past history in the E-Oscar system.  May or may not be true but just relaying information.  Have a great day everyone. 

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gdale6
Moderator Emeritus

Re: Definitive Answer From CitiCards Regarding Goodwill removal


@Anonymous wrote:

First as always thanks to all the help from the forums.  Interesting development this afternoon.  After the back and forth with Citi EO found out their official status on deleting late Credit Card payments from Record.  The sweet EO service rep said that from now on as of Jan 1 2015, they will only consider a goodwill deletion of a late payment or charge off if the payment or charge off is 6 years old or older for a credit card account.  May not be set in stone but she said they are coming under a lot of heat becuase people are trying to good will too many things and the credit cureas are auditing companies who delete past history in the E-Oscar system.  May or may not be true but just relaying information.  Have a great day everyone. 


This is their internal policy and the CRAs are not going to be auditing any of their customers, that is BS created by (Citi) them to deflect blame...

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