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Yes.
While FDCPA 809(a) refers broadly to "initiation of communication with the consumer" as the triggering of requirement to send dunning notice within 5 days, and does not specifically address CRA reporting, there are both FTC opinions and numerous court decisions holding that reporting to a CRA triggers the requirement to send dunning notice under section 809(a).
If the BBB proffered a different opinion, I would disagree.
However, an FCRA dispute is not the proper venue for handling FDCPA violations. It is not the accuracy of their reporting that is at issue, it is their failure to have complied with their debt collection obligations under the FDCPA after reporting the collection. They are handled by way of administrative complaint to the FTC, letters to your BBB (which they are apparently of no help), or your own legal action.
I would make sure to send a cc: of any FTC complaint to the debt collector.
You never know... it have an impact on your future dealings with them. They may wish to respond to the FTC with a statement that the matter has been resolved with the consumer.........