the address to GE money?
I have an account with PayPal as well as GE Money (Rooms to Go). A week or so ago, I wrote to the CEO of Paypal as was listed on the web, and had previously sent a letter (GW) to the address of PayPal on my credit report. Since then, I got emails back saying I needed to contact GE Money directly, etc. I still have gotten no response from the hard copy letters I mailed, but just the emails saying please contact them so they can help me.
Does anyone have any advice?
Dear Mrs Q,
My name is xxxxxx and I work for the office of Executive Escalations.
I want to thank you for contacting PayPal. Your concerns were recently
forwarded to our office for review in the hope that we might be able to
assist you further.
PayPal's Credit division is handled by GE Credit. As such, you will need
to contact GE Buyer Credit, as PayPal's Credit services are handled by
GE.
I sincerely apologize for the difficulties you have encountered while
using PayPal. If you have further questions, please email
someone@paypal.com.
Sincerely,
Someone
Executive Escalations
PayPal, an eBay Company
Original Message Follows:
------------------------
Hello Someone,
As stated in my previous email, I have tried to contact the office
listed below, as it is the same address listed on my credit report.
Please let me know how I can speak to someone about this issue.
Thanks
--- On Mon, #/##/##, someone@paypal.com wrote:
From: someone@paypal.com
Subject: Re: PayPal Letter of Inquiry (KMM#########I##L#KM) 
pk#
To: "Mrs Q" <>
Date: Monday, April ##, ####, ##:## AM
Hello Mrs Q,
My name is Someone and I work for the office of Executive Escalations.
Your concerns were recently forwarded to our office.
As stated previously, PayPal Buyer Credit is handled by PayPal Credit
Service, not PayPal.
There are # ways you can contact the PayPal Credit Service Center for
information about your PayPal Buyer Credit account. You can:
#. Call ###-###-#### (Monday-Saturday #:## AM to ##:## PM, Sunday #:##
AM to #:## PM PT)
#. Write to:
PayPal Buyer Credit
PO Box ######
El Paso, TX #####-####
If you have any further questions, comments, or concerns, please feel
free to contact me directly at someonee@paypal.com.
Sincerely,
Someone
Executive Escalations
Original Message Follows:
------------------------
Hello,
I do understand that. I have an account with both GE Money
(Rooms to Go) as well as PayPal Credit.
The account in question is the PayPal credit.
Thanks
--- On Sun, #/##/##, xxxxxxxxx
xxxxxxxx wrote:
From: someone@paypal.com
Subject: Re: PayPal Letter of Inquiry (KMM#########I##L#KM) pk#
To: "Mrs Ql"
Date: Sunday, April ##, ####, ##:## AM
Dear Mrs Q,
Please understand that PayPal and G. E. Money are two
different companies, you will need to contact GE Money directly for
further assistance.
Sincerely,
Someone
Executive Escalations
PayPal, an eBay Company
Original Message Follows:
------------------------
Hi Someone,
I have attempted to contact PayPal via US Mail, but
have not received a response until now- from you. Is there someone I can
talk to directly?
Thanks
--- On Thu, #/##/##,
someone@paypal.com wrote:
From:
Subject: PayPal Letter of Inquiry (KMM#########I##L#KM) pk
#
To: Mrs Q
Date: Thursday, April ##, ####, #:## AM
Dear Mrs Q,
My name is Someone and I work for the office of Execu
tive Escalations. I want to personally thank you for contacting PayPal. Your
concerns were recently forwarded to our office for review in the hope that
we might be able to assist you further.
There are # ways you can contact the PayPal Credit Service Center for
information about your PayPal Buyer Credit account. You
can:
. Call ###-###-#### (Monday-Saturday #:## AM to ##:## P
M,
Sunday #:##
AM to #:## PM PT)
#. Write to:
PayPal Buyer Credit
PO Box ######
El Paso, TX #####-####
Here are some tips for contacting the PayPal Credit Service
Center:
When you call, you should press # for your PayPal Buyer
Credit account.
If you don't have your Buyer Credit account number on
hand, say "I don't have it," follow the prompts, and respond accordingly.
When contacting PayPal Credit Service by phone, we won't
ask you for your PayPal password, email address, or any financial
information you've registered to your PayPal account.
There are # ways you can contact the PayPal Credit Service Center for
information about your PayPal Buyer Credit account. You
can:
#. Call ###-###-#### (Monday-Saturday #:## AM to ##:## P
AM to #:## PM PT)
#. Write to:
PayPal Buyer Credit
PO Box ######
El Paso, TX #####-####
Here are some tips for contacting the PayPal Credit Service
Center:
When you call, you should press # for your PayPal Buyer
Credit account. If you don't have your Buyer Credit account number on
hand, say "I don't have it," follow the prompts, and respond accordingly.
When contacting PayPal Credit Service by phone, we won't
ask you for your PayPal password, email address, or any financial
information you've registered to your PayPal account.
Again, thank you for this opportunity to address your concerns. The success of the PayPal service has occurred one successful
transaction at a time. As a result, we truly appreciate the opportunity to respond to the concerns of our online community. If you require
assistance on any other matter, please feel free to contact me directly.
I can be reached by e-mail at someone@paypal.com.
Sincerely,
Someone
Executive Escalations
PayPal, an eBay Company