11-18-2011 01:02 PM - last edited on 11-18-2011 03:03 PM by MarineVietVet
So I have been working on this for a couple of months, and have been having the hardest time with Macy's ..They wouldn't budge, and would barley even listen to me. I called all the credit numbers, mailed couple letters a week, and started emailing last week. After dealing with the executive office for the past month calling me back and giving me firm NO we will not change anything. Yesterday, I got a call back from an email I had sent to Mod Cut and she helped me finalllllllllllllly! Now she wouldn't completely remove everything but I had a 30-60-90 and two other 30 lates, and she removed everything except left one 30 day late, as well as she changed the creditor caption to "closed by customer" instead of "closed by grantor" HUGE success for me getting that 90 day off that was my worst baddie. So this is a reminder to not give up even when they say no, do not think that is the end. Keep pushing and calling and emailing you will eventually get someone nice who will help you a little. Thank you so much board you have helped me soooo much!
Please be aware that personal names are not allowed to be posted. You are welcome to exchange that information via PM (Private Message).
MarineVietVet, myFICO moderator
11-18-2011 05:20 PM
Do you think you could PM the email address, fax number, and telephone number you used? I only had their mailing address and was told "No" as well.\
12-23-2011 10:14 PM
Hi there can you please PM me the information of your contact. My story is identical to yours. I have spoken to two reps in the Presidents department that will not budge.
07-11-2012 10:21 AM
Can you pm me the contact info as well
Just so you know, the OP has not logged back in since 2011... this thread is pretty old..
Forums posts are not provided or commissioned by FICO. Forums posts have not been reviewed, approved or otherwise endorsed by FICO. It is not FICO's responsibility to ensure all posts and/or questions are answered.Advertiser Disclosure: The listings that appear on myFICO are from companies from which myFICO receives compensation, which may impact how and where products appear on myFICO (including, for example, the order in which they appear). myFICO does not review or include all companies or all available products.
IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions. Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more
FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.