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Hi, I sent ERC a verification letter with two accounts in question..They replied with the following
We are in the receipt of your email for requesting validation through our website. the accounts have been updated and placed on hold in an investigatory status. We will request documentation from our clients. Our agency will no longer attempt to communicate with you during the investigation of these accounts.
Please contact us at XXXXXXX if you have further questions or concerns
Thank You,
Customer Relations team etc....
What the heck does this indicate? where should I go from here?
Welcome to the forum
When the DV process starts they can no longer contact you or report the debt until the investigation is complete.
Good luck