02-01-2017 06:20 PM
I sent ERC a goodwill letter on Jan 8th and heard back on the 10th with this message :
Thank you for your inquiry. A deletion has been submitted to all three credit bureaus in association with the account. Please allow up to 45 days for the update to appear on your personal credit report. If you have further questions or concerns you may contact a general representative at (800) 617-0049 during the following office hours: 8 am-11pm Monday-Thursday, 8am-7pm Friday and 8am-5pm Saturday.
Customers Relations Team | c/o Office Of the President
8014 Bayberry Rd | Jacksonville | FL | 32256
It is now Feb 1st and it is still on my credit report, I know it says up to 45 days however does it usually take longer than 3 weeks to update? As soon as this is off, I am mortgage ready! Also, what would be my next step if it does not come off my report?
02-04-2017 11:16 AM
Up to 90 days is typical but usually happens within 60 days. Your next move is to remind them about the deal and if that doesnt work then a BBB complaint for shoddy business practice
02-04-2017 12:42 PM - last edited on 02-04-2017 04:19 PM by gdale6
Congrats! I also have paid collections with them. do you mind sending me the goodwill letter you send them so I have an idea on how to write one for them. (Mod Cut-Personal contact info cant be posted in the public forum, you can ask for a PM of the letter)
02-07-2017 02:56 PM
It's on all 3 reports. I have disputed it in the past and it's been verified so what would my reason be for disputing this time? I don't want to piss ERC off especially since they are willing to take it off my report. It's still on all 3 reports and it's been 28 days now, hopefully it'll be gone very soon. I have the $29.95 credit monitoring here, will I get a notifcation when they do fall off?
02-09-2017 04:47 PM
If anybody wants the email I sent the letter to, PM me. I am just anxious to see this removed, it's the last baddie and I am hopefully going to see a decent score bump.
02-10-2017 06:46 AM
That is so great to hear. I am happy you were able to get through them successfully. I just sent three goodwill letters to them via snail mail to three different people. I hope it works for me as well.
So happy for you. I hear it takes up 2.5 months to see it but honestly what matters is that you have proof that, that is supposesd to be removed.