ERC Tmobile Success!!!!

[Corifto]

 My ERC/Tmo ETF from 4 years ago showed up last year and I couldn't do anything to get it off, and I've been trying everything. DV, PFD, Tmobile calls, Tmobile Facebook, everything.  Until I saw a post last night where a user emailed the CEO.  So I did.

Sent an email last night at 3am, got a call an hour ago.

Since they no longer have ETF's, they fully credited my account into good standing, and notified ERC to remove all reporting.  I'm seriously thinking about leaving Verizon and going back.

But man, I can't wait to see this fall off.  This is my last standing collection on my report.

[IncrsCredScore]

That is fantastic, Corifto.  Your persistence has paid off.  It is wonderful that you did not give up.  Congratulations on a job well done.

[Anonymous]

Nice! Looks like the FTC action against TMobile actually woke someone up there and they are now taking customer service seriously.

[gdale6]

Grats!  

[devineer1]

Congrats!!! Would you mind pm'ing me with tthat info ro CEO.. I have an account I am working on!

[Anonymous]

can you please pm me the CEO email address

[eos]

Can you PM me the email address also and what you wrote to them.   Thanks

[Anonymous]

Hi, I know this is a long shot since the post is old and you haven't been on the site for about 4 months but I was wondering if I could get that email address from you also. 

Thanks in advance.

[wisdomgained]

Can you please PM me the contact information as well? Thanks!

[Anonymous]

its public knowledge 

http://www.ceoemail.com/s.php?id=9970

T-Mobile US
Mr John J. Legere	CEO
Email	john.legere@t-mobile.com
Website	http://www.t-mobile.com
Personal Twitter	@JohnLegere