ERC can't do anything with the DV or GW.....They never received payment and they will tell you that straight out that he'll have to deal with Sprint to get it resolved.....Sprint had originally told me that I'd have to go to ERC to get it taken care of, and I had contacted ERC and they stated how could they when the payment wasn't made to them......Sprint will pull the account from them.....I guarantee if you call Sprint tomorrow and ask if the account has been pulled back the answer you'll get is yes it was pulled back.
Starting Score: 7/12 545 EX (PSECU)
@novabama wrote:Hi OP. I wouldn't rile up ERC too much... I also had an old sprint bill with them. I didn't really know where to start and I didn't want to call sprint. I sent them an email with a DV letter. They DID respond that it would be listed as investigation in process on my CRs while they got the info to validate. All of a sudden about a week later it was off all of my reports. This was weeks ago and I haven't heard anything since then.
If it were me in the situation I'd probably send ERC a DV now that it's paid. Then I'd give it a couple weeks and see if they respond and/or if it drops off your reports. If not, then I would suggest GWing it till it's gone. I don't think you'll have too much trouble as long as you STAY OFF the phone!!!
I appreciate the advice, but it seems that YOU didn't actually pay what you owed unlike me. I spent my hard earned money ($574) and I would hope to not have to play games with these people. I don't think that I should have to mess with the CA since they never received any of my money nor did I ever truly owe it to them.
It seems part of the territory to me......Everyone wants the money, but no one wants to commit it on paper......I think they are worried that people will go running to the CRA stating they are doing "whatever" so it's policy not to put it in writing......I even pressured a supervisor at Sprint......Like I said I can get a bit impatient and I called back on that Saturday morning, since I made the payment friday night about 9pm and they guy I talked to at Sprint said they can't put it in writing, but assured me it would be deleted. He came flat out and said you'll never get it in writing, but like I said they did send a pretty letter in the mail to back up their actions.
@Anonymous wrote:
@acrylic51 wrote:ERC can't do anything with the DV or GW.....They never received payment and they will tell you that straight out that he'll have to deal with Sprint to get it resolved.....Sprint had originally told me that I'd have to go to ERC to get it taken care of, and I had contacted ERC and they stated how could they when the payment wasn't made to them......Sprint will pull the account from them.....I guarantee if you call Sprint tomorrow and ask if the account has been pulled back the answer you'll get is yes it was pulled back.
I hope you are right, I just don't understand why Sprint would give me the run-around after paying...
Will sound poorly on my part, but they don't care they got what they were after......You, me and everyone else just another fish in the pond!!!!!
Sorry Nova didn't mean or attempt to step on your toes.......Trust me I was a single dad raising a daughter on my own so I know that situation.......ERC I've tried the DV and PFD......NO GO.....That's why I went straight to top which is Sprint......Sprint doesn't sell the accounts to ERC, so you can deal with them directly.....why deal with a middleman......
I think that's why I loose my "control" at times with people on the phone....it takes a simple 2 minute email or click of a button to "make it happen" and they are to busy.....All we want is peace of mind that everything is "good".....Heck I did a PFD back in July and finally got a letter from the attorney's office which was handling the collection that the account was PIF and they would be deleting.....It had been of my CR the 2nd week in August........