09-30-2010 08:04 AM
I did a dispute w/Equifax online & I received an email advising they needed a copy of my drivers license, social secruity card/w-2 form & a utility bill in order to process my request w/24 hours. Is this normal for when you do one online. This is the first time Ive ever received an email from them advising the need for this info when it's done online. Just a little skeptical is all.
09-30-2010 08:17 AM
I've done a few and have never needed to submit that information or id items.
09-30-2010 08:32 AM - edited 09-30-2010 08:32 AM
BrandonSS wrote:I've done a few and have never needed to submit that information or id items.
+1
I've never needed to provide that info online or hard copy.
Maybe give them a call and see what's up. It would be nice to know if EQ is having trouble with your ID, or if someone's trying to garner your info.
09-30-2010 03:19 PM
Yes Equifax will ask for this items if they can verify your identity.
09-30-2010 04:27 PM
yes, they did this to me also - but for a valid reason - I had a different address showing on my cr -- I had to update my drivers license - i think they want two forms of id and one must be a photo.
09-30-2010 05:50 PM
ABattle wrote:I did a dispute w/Equifax online & I received an email advising they needed a copy of my drivers license, social secruity card/w-2 form & a utility bill in order to process my request w/24 hours. Is this normal for when you do one online. This is the first time Ive ever received an email from them advising the need for this info when it's done online. Just a little skeptical is all.
It can also depend on what you are disputing and whether there is a fraud alert on your CR or not.
09-30-2010 09:22 PM
I think O6 may have hit on the reason for this request.
If your dispute in any way raised issues that the disputed information is not information relating to any transaction authorized you you, that raises their obligation to consider possible identity theft.
As such. they should request "appropriate proof of the identity of the consumer." FCRA 605B(a)(1).
If just a plain vanilla dispute, this is not necessary. But non-authorized reporting may requrie that you show proof of identity.

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