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Established Contributor
Posts: 621
Registered: ‎08-16-2008
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Experian "Live" phone number

Does anyone have a phone number to Experian where I will actually speak to someone.  I have disputed a collection account that should be deleted from my credit file.  I live in NYS and all paid collections must be deleted at 5 years.  Its been two months now and they still will not delete.  Experian "verified" the account and will not allow me to dispute it again.  Verifying with the collection agency makes no sense since its not about them its about New York State.

 

Please search your numbers for one where I will actually speak to a LIVE PERSON!   Experian will not even accept faxesanymore. What is wrong with this company?  First no faes and then ni FICO scores.  Does it even matter now since we will not be able to get a FICO score from them?

 

THANKS!!! 


Starting Score: TU:537
Current Score: TU:683 (3/11/10)
Goal Score: TU:740


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Member
Posts: 5
Registered: ‎02-01-2009
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Re: Experian "Live" phone number

Try (800) 493-1058 or (888) 397-3742

 

 They are both automated at first, but you can get a live person. The trick is, everytime the recorded voice starts press 0. You'll get a rep in a few minutes, usually an American one at that.

Established Contributor
Posts: 621
Registered: ‎08-16-2008
0

Re: Experian "Live" phone number


spelletrader wrote:

Try (800) 493-1058 or (888) 397-3742

 

 They are both automated at first, but you can get a live person. The trick is, everytime the recorded voice starts press 0. You'll get a rep in a few minutes, usually an American one at that.


 

Thank you so much.  I used the first number and hit zero.  Was able to actually speak to someone and they DELETED the collection account.  I am hoping that this deletion will not be a negative for me since it was listed under accounts in good standing.  But I am sure I read that collection accounts are calculated by FICO as a negative regardless of how the CRA list it.

 

Anyway, at least its one less collection account I will see on my record.....Smiley Very Happy


Starting Score: TU:537
Current Score: TU:683 (3/11/10)
Goal Score: TU:740


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