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So after much waiting and disappointment, to my surprise I finally got an email today from ScoreWatch. Since signing up in May I havent recieved any alerts, and after pulling new reports and buying new scores, I knew that they had changed. So I was very disappointed in the lack of efficiency with ScoreWatch.
I know there were a few other people complaining of the same issue. Perhaps they had a recent malfunction and thats why we hadnt been getting alerts??
Im very happy to have gotten this one...it was for a score increase of 24 points!! WOOHOO
Im having that problem right now, i have a new CC that reported on TU and EX last week but i havent gotten an alert for it on Score Watch?? im sure it must have reported on EQ by now too, right?? do i call or email someone about that??
I just got my first SW alert since May 24th, despite the fact that I've had 3 score changes since that time. I called myFico and they said everything was okay. RIGHT.....
Hopefully it's resolved now...
On 6/19 I got a SW alert. My score increased 30 points!! I was so excited!! I immediately went to EQ and saw the increase as well.
I just got a SW alert this morning, my score DROPPED by 31 points!! Imagine my disappointment there....
I went to EQ and it does NOT show a score decrease of 31, thank goodness.... I am just hoping that it is not lagging behind FICO SW on this one and I hope that maybe there was an error of some sort with the FICO SW.
Who knows? This stuff is so diappointing at at times. Another thing that I do not understand is why my EQ score is 137 points lower than TU. I have been over my CR's and I can't make sense of most of it. Gets very confusing to me.
You can thank me for getting the scorewatch fixed. LOL Just kidding!!
I did however called customer service last week and complained. She said she'll notifiy the software engineers. I asked if they will contact me when my incident has been fixed. She said myfico will call later. They did call! Then today, I checked and I had received an alert!
WOOHOO...guess I wont cancel after all.
Let the good alerts keep comin!
We've been having the same problem with our SW. DH's score increased 10 points, not a single alert. Mine increased 7 points not a single alert.
We're looking to refi, so I'll be keeping it for 1 more month, but after that it's a gonner.